Add-Ons

Empowering Your Business with Future-Ready Tech

Our comprehensive System Management Services ensure your IT infrastructure runs smoothly and efficiently

Add-Ons

Our comprehensive System Management Services ensure your IT infrastructure runs smoothly and efficiently:

Our multi-tiered approach and strategic partnerships ensure that your systems are not just functional, but optimized for peak performance and user satisfaction.

Tata Play Services Partnership

As associate partners with Tata Play Services, we offer seamless integration and management of their connectivity and entertainment solutions. This partnership allows us to provide:

Hassle-Free Setup

Streamlined setup and configuration of Tata Play services

Continuous Support & Optimization

Ongoing support and optimization

Customized Solutions

Customized solutions tailored to your specific needs

Tiered Support Levels

L1

L1 Support

Handles basic tasks like OS installation, printer setup, and router configuration, providing quick resolutions to common issues.

L2

L2 Support

Manages escalated technical support tickets from L1, offering more advanced troubleshooting and ensuring efficient problem resolution.

L3

L3 Support

Delivers expert-level assistance, including in-depth problem-solving, minor enhancements, root cause analysis, performance tuning, and capacity planning.